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Filtering Software
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August 3, 2004
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| The most common tool
to protect kids online is filtering software, which filters out profanity
and specific types of Web content—such as nudity and violence—while blocking
content in other apps, like e-mail and IM clients. |
Editors' Choice: Cybersitter 9.0
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August 3, 2004
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| When it comes to
keeping your kids from seeing inappropriate Web sites, Cybersitter 9.0 has
the strongest filtering capabilities among the products in this roundup.
Content that can be blocked is broken down into 32 different categories—such
as violence, drugs, gambling, and file sharing—so you can easily customize
in detail what is blocked. And its database of sites and word patterns is
frequently updated. Cybersitter is the most intuitive of the traditional
filtering products, and with the decent set of monitoring,
application-blocking, and time management features that it includes, it is
also the most well rounded. |
CyberPatrol 6.2
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August 3, 2004
By Jay Munro |
Product: CyberPatrol 6.2
Price: $39 direct
Company: SurfControl plc, www.cyberpatrol.com
Editor Rating: 
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| CyberPatrol 6.2 is a
solid solution for controlling your children's computer activities. It
filters out inappropriate content but lacks monitoring and adequate
reporting tools. Thus, it doesn't offer any real insight into what your kids
are doing online. CyberPatrol's default user account
provides restrictive filtering without requiring any configuration. It
divides words and URLs into 13 categories so you can customize settings for
individual users. You create user profiles and set user options in the
password-protected CyberPatrol Headquarters. This interface hasn't changed
much since the last time we reviewed CyberPatrol, though it includes new
tool tips, hints, and information dialogs, all of which make the program
easier to use.
Switching between users is a manual process, as
CyberPatrol is not aware of Windows user accounts or Windows XP's fast
switching. But we like that the program automatically reverts from the
current user to the default user after a set period of inactivity. This
prevents kids, for example, from using Mom's unrestricted account if she
forgets to log off.
CyberPatrol can filter content in any program. Like
Cybersitter with its word-blanking feature, CyberPatrol replaces restricted
words with strings of periods. The program's category lists are not
viewable, though parents can add specific sites to block or allow. For
filtering chat sessions, parents can add words or phrases to ChatGuard's
restricted-word lists on either a global or per-user basis.
In testing, CyberPatrol blocked most offensive sites we
tried to access; only a few mildly risqué sites slipped through. And it
wasn't as overzealous as Cybersitter and iProtectYou, though CyberPatrol
blocked a page on Staples' site, indicating it had violated the "weapons"
filter. Unfortunately, without detailed reports, we can't know what the
specific offense was.
CyberPatrol offers several types of alerts, including a
diagnostic screen that identifies the offending page and the category it
violates. CyberPatrol also offers a stealth mode, which removes the tray
icon and displays "Page not found" errors rather than warning messages.
CyberPatrol's time management abilities are particularly
strong. The click-and-drag interface lets you quickly set daily or weekly
time limits in 30-minute increments. If your child is spending too much time
playing games and not enough doing homework, you can limit specific programs
on a global or per-user basis. |
Cybersitter 9.0
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August 3, 2004
By Jay Munro |
Product: Cybersitter 9.0
Price: $39.95 direct; free upgrade from versions 2000 through 2003.
Company: Solid Oak Software Inc., www.cybersitter.com
Editor Rating: 
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| Cybersitter 9.0
offers the strongest filtering we've seen, as well as good monitoring
features. It is easy to use and does an excellent job of defending itself
against computer-savvy kids who might try to find ways around the filter.
While none of the programs in this roundup block content flawlessly,
Cybersitter errs on the conservative side; by default it may block sites you
would deem okay, but at least it doesn't let inappropriate content slip
through. Cybersitter relies on an extensive,
frequently updated database of sites and word patterns. By default,
Cybersitter blocks content related to sex, drugs, hate, and violence, as
well as blocking all image searches. But parents can select from 32 content
categories—including cults, gambling, file sharing, wrestling, and free
e-mail sites—to tailor the filter to their needs. These settings are applied
to Web browsing, e-mail, instant messaging, and newsgroups. Or you can
simply block all instant messaging, newsgroups, FTP access, and file
sharing.
Every Internet application is filtered for inappropriate
content and personal information that parents have specified. Unlike
iProtectYou, whose brute-force approach shuts down the app, Cybersitter just
blanks out the bad words that appear in e-mails and instant messages. Of
course, if a Web site has offending content, it is blocked.
Cybersitter offers a good stealth mode, letting parents
filter and monitor kids' activities without their knowledge. Cybersitter can
record both sides of IM sessions, as well as log all sites visited and any
violations. This information can then be automatically e-mailed to you in a
daily activity report.
The Cybersitter Remote Control (available as a separate
download) lets a parent remotely configure and control Cybersitter from a
different machine on the network. This is handy for families with multiple
PCs, but a static public IP address is required, so homes with a cable or
DSL connection may require a special setup. |
EnoLogic NetFilter Home 3.0
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August 3, 2004
By Jay Munro |
Product: EnoLogic NetFilter Home 3.0
Price: $47.59 direct.
Company: EnoLogic AS, www.enologic.com
Editor Rating: 
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| EnoLogic NetFilter
Home 3.0 takes a different approach to blocking content. It relies primarily
on image- and text-analysis algorithms to determine whether content is
inappropriate, rather than simply blocking a list of words and URLs. By
default, NetFilter's emphasis is on blocking porn, but it can also filter
content related to hate, violence, illegal activities, and piracy.
Set to normal sensitivity, NetFilter does a decent job
distinguishing between good and bad content. For example, it let us look up
historic information about the A-bomb but blocked information on building a
bomb. It allowed sites about breast cancer but blocked some news and protest
sites due to gruesome images. It blocked most extremely pornographic sites
but allowed some sites that younger kids shouldn't be looking at.
Installation is easy enough. Like iProtectYou and Norton,
NetFilter automatically detects and configures Windows user names, letting
parents create a custom profile for each user.
NetFilter places an icon in the system tray, providing
access to the admin panel. The initial status windows can be daunting,
offering info such as whether a proxy is enabled. But for experienced users,
NetFilter's advanced settings offer more granular control than most filters.
For example, you can limit downloads by size, file extension, or filename.
Whitelists and blacklists for applications and Web sites let parents specify
words and URLs to block or allow. And you can place time limits on selected
features, such as large file transfers, and allow others, such as general
Web access.
NetFilter does not currently offer a stealth mode. And
since the installation folder is in the Program Files folder, a savvy kid
could potentially cripple the app. But the active files are locked by
Windows. And if NetFilter is disabled, it locks the system's browsers. |
iProtectYou Pro Web Filter 6.03
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August 3, 2004
By Jay Munro |
Product: iProtectYou Pro Web Filter 6.03
Price: $34.95 direct
Company: SoftForYou, www.softforyou.com
Editor Rating: 
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| As a filter,
iProtectYou Pro Web Filter 6.03 does a good job. And it has some powerful
features, such as logging, reporting, and time management. A couple of
areas, however, could use improvement. The program
automatically recognizes Windows user names and lets parents put them into
groups. There are four "intensity" levels for filtering, which can be
assigned by group or user.
Much like Cybersitter and NetFilter, iProtectYou uses
filtering patterns and keywords divided into categories: sex, drugs,
violence, nudity, indecent, extremism, and satanic. By default, all those
categories are blocked, but parents can configure the filter for individual
users.
iProtectYou provides very strong filtering of Web,
newsgroup, instant-messaging, and e-mail content. Parents can choose to
display a cartoon warning, a custom message, or a simple "not found" message
when a child tries to access a restricted site. In testing, the filter was
sometimes too strong and couldn't discern between good and bad sites based
on context.
When iProtectYou blocks content in a program, it shuts
down the app. If it finds one bad e-mail message, it cancels the download of
all messages. When we turned off e-mail filtering, however, messages were
still blocked, because our antivirus program (Norton AntiVirus) was
prescanning e-mail and was being filtered. To access e-mail, we had to put
our antivirus program on the trusted-application list. Ideally, iProtectYou
should automatically recognize such a popular utility.
Parents can receive notifications of violations by e-mail
with images of the offending screens. Unfortunately, this doesn't always
work if your SMTP servers require a password to log on, but we were able to
use this feature with our system. The logs are very extensive and contain
entries for each opened program, visited site, and violation.
Time management options are easy to configure. Uniquely,
iProtectYou also lets you set a limit on the total number of bytes kids can
download. As with the time schedule, you can set a maximum daily usage
limit—in this case, up to 100MB—before a user's Internet access is blocked. |
Net Nanny 5.0
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August 3, 2004
By Jay Munro |
Product: Net Nanny 5.0
Price: $39.95 direct
Company: LookSmart Ltd., www.netnanny.com
Editor Rating: 
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| Net Nanny (recently
acquired by LookSmart) is one of the most recognized names in parental
controls. The latest version, Net Nanny 5.0, offers a decent toolset,
including cookie and pop-up blocking, time management, and program controls.
But despite its name recognition, it is far from the most effective solution
in this market. For parents just cutting their teeth
on computers, the simple installation and automatic creation of a default
user offers immediate protection without requiring configuration of a lot of
settings. Unfortunately, we found it fairly easy to access explicit images
without being blocked.
Net Nanny is the only product in this roundup that lets
you view its built-in lists of permitted and restricted sites and words.
Parents can add to either list. But unlike Cybersitter, Net Nanny doesn't
categorize sites; instead the blocked list is just one big pool of
restricted URLs, making it difficult to customize settings for individual
users.
Word filtering works on Web browsers, IRC chat sessions,
unencrypted e-mail messages, and newsgroups. (Filtering does not work,
however, on AOL Instant Messenger or MSN Messenger.) Net Nanny replaces
objectionable words with pound signs. This may block certain words, but in
many cases you can still get the message, and this doesn't help block
pictures at all. Occasionally we were able to get to explicit images in
newsgroups, though the more offensive words were blocked. If parents are
concerned about what their kids may be exposed to in newsgroups, the best
solution is to block newgroups completely.
Parents can use Net Nanny to log and review their kids'
activities while filtering content. Alternatively, they can run Net Nanny in
stealth mode, which monitors but doesn't block content. The software can
record every site a child visits and send e-mail reports to the parents on a
daily, weekly, or monthly basis.
This activity log is the most detailed in our roundup. It
includes the number of online sessions, visited Web sites, traded files, and
filter violations. Parents can choose to log violations only, log all
activity, or turn off logging altogether.
For the youngest kids, parents could get away with Net
Nanny as a set-it-and-forget-it solution. For older kids, though, they'll
need to do more monitoring and be vigilant about configuring program
settings. |
Norton Internet Security 2004
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August 3, 2004
By Jay Munro |
Product: Norton Internet Security 2004 (Norton parental controls)
Price: $69.95 direct
Company: Symantec Corp., www.symantec.com.
Editor Rating: 
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| Symantec's Norton
Internet Security 2004 (NIS) includes several tools to help parents protect
their children. Besides combining good filtering with first-rate virus
protection and a strong firewall, the suite offers spam and ad blocking.
The component called Parental Control can import Windows user
accounts for fast configuration of multiple users (and support for fast user
switching). With the exception of the administrator, all accounts default to
the most restrictive protection. Accounts can then be individually
configured, but you can't change settings globally.
Norton's site filtering is strict. Similar in breadth to
Cybersitter, Norton offers 31 filter categories, 18 of which are selected by
default, including all 7 related to sex and nudity. Norton blocked most
offensive sites we tried to access, and it allowed most good sites. Parents
can add sites to be blocked or allowed, or they can opt to block all sites
except ones they add to the list.
Some features overlap between Parental Control's tools and
other parts of NIS. For example, in Parental Control parents can allow or
block up to 11 types of applications, including IM clients and network
games. But to add or remove apps on the list, they must open the program
control in the firewall component.
NIS also lets you specify private information to be
blocked from being shared online. Like filtering, this can be applied on a
per-user basis. There is no word list for filtering words in e-mail or other
apps, but you can block words by adding them to the privacy control.
Blocking profane words isn't the primary purpose of the privacy control, but
nonetheless it works in all apps.
Norton does not have a stealth mode; blocked Web pages
always display the URL and the category of the violation. When a user enters
private data that is blocked, a dialog box similar to a virus warning pops
up. Norton's comprehensive statistic screen shows how many sites and
programs were blocked or permitted.
Parental Control can be disabled in NIS, and you can run
any other product in this roundup alongside the rest of the suite. If you
want the absolute best parental filtering available, we recommend
Cybersitter. But we like that Norton Parental Control is part of a
comprehensive security suite. |
Safe Eyes Platinum
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August 3, 2004
By Jay Munro |
Product: Safe Eyes Platinum
Price: $34.95 direct (for installation on 3 systems)
Company: SafeBrowse.com Inc., www.safeeyes.com
Editor Rating: 
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| Safe Eyes Platinum
is a very basic URL filter. It has a twist, though: All of Safe Eyes'
settings and filters are located on a server. When a user logs on, a
connection is set up between the client and the Safe Eyes server. There is
no list to download, update to buy, or subscription to maintain. And a
single license allows you to install Safe Eyes on up to three systems. Since
all user information is stored on the server, users can log on from any
machine running Safe Eyes—a handy option for homes with multiple computers.
Setup is easy. But if there's a firewall, you may need to
configure it to work with Safe Eyes. Parents can customize settings for
multiple users, choosing from among 36 different categories to filter. By
default, the program filters sex, nudity, pornography, and tasteless content
for all users. Unique among the products in our roundup, Safe Eyes does not
let users surf unfiltered; they can't disable the four default filtering
categories. If a child visits a restricted site, the program displays a
full-screen alert with the offending URL and category violated.
In testing, we found the filter very restrictive, although
it did allow access to sites about breast cancer. The interface is
intuitive, with few settings other than the categories. Parents cannot view
the list of blocked sites, but the Test a Site feature lets them check
whether a URL is blocked, and if so, in which category. Safe Eyes doesn't
filter content in applications or let users specify personal information to
be blocked. But it can block access to IM, e-mail, newsgroups, FTP, and
file-sharing programs. Safe Eyes also comes with a pop-up blocker, which can
be configured for users individually but not globally. Strong filtering at a
one-time price makes Safe Eyes a good, low-maintenance choice for parents
with younger kids. As kids get older, however, you may find that you need
features like personal-information filtering, activity logging, and time
management settings.
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Scorecard
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August 3, 2004
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| Each solution in this story—be it a
filtering program, a monitoring application, or an online service—provides
an assortment of tools for protecting your children online. But each has a
different combination of strenghts and features. Simplicity is important,
because you want to be sure the software is running properly, so we rate
each product for ease of use.
Most of the programs—even the
non-monitoring applications—provide tools for monitoring what users do
online. They can log what sites have been visited, capture chat sessions,
and take screenshots. To rate monitoring abilities, we evaluate how
much information is captured and how well each program organizes the data.
We've seen reporting handled in a variety of ways. Some programs will
automatically e-mail reports to parents, while others require access to the
child's computer. For this category, we rate options for accessing reports
and how much detail each report provides.
One of the most critical tasks these programs perform is Web
filtering. We rate each solution's ability to block inappropriate Web
content, as well as to recognize and allow access to good content. This
rating also reflects the ability to customize filter settings for individual
users. For the application filtering and blocking rating, we look at
each program's tools for blocking applications from being used, and the
ability to filter out bad language in programs like instant messaging and
e-mail clients.
For time management, we evaluate options for specifying when
particular users can and can't use specific programs. Privacy control
tools let you specify information that can't be sent out over the Internet,
preventing a child, for example, from giving out a phone number online. For
this rating, we look at how easy it is to specify information and how well
the program handles blocking personal data.
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